Shipping & returns
Shipping costs up to € 150 within Germany and € 14 within Europe. From a value of 150 € you get free shipping within Germany.
Shipping of 4 € is charged for our Kaze masks.
Shipping via UPS Express costs 15 €
We're quick!
All orders that we receive on weekdays are made ready for dispatch on the same day and will be picked up by DHL on the next working day at the latest. You will normally have your new favorite shoe with you within a maximum of 4 days. After we have dispatched your order, you will receive a tracking number by email with which you can track your shipment.
We make it easy!
The shoe doesn't fit, or did you imagine it to be different?
You can exercise your right of withdrawal within 14 days.
For hygienic reasons, we cannot accept returns for face masks and jewelry.
Please send us a declaration of cancellation by email to (shop@marandino.de). Returns that are sent from Germany will be handled free of charge for you! The shipping costs up to 150 € will not be reimbursed.
Refunds will be made at the latest within fourteen days from the day on which we received notification of the cancellation of the contract.